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Refund policy

We have a 100% Satisfaction Guarantee.

We appreciate your business and want you to be in love with your smokeware and accessories!
If you are not completely satisfied with your purchase, simply return the items to us in their original condition and packaging within 30 days of receipt and we will issue a full refund (excluding original delivery charge), or exchange the items for a different size/color, if preferred.

To request a return please visit our returns page here: http://highkoalaty.returnscenter.com

If have questions about your return, contact us at:
420@highkoalaty.com

 

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